Rule 2: Don’t be a victim.

As a product manager it is tempting to blame failures on the action – or inaction – of others. This is dangerous because it allows one to avoid responsibility for the commtiments they make. To be a great product manager you have to be a good leader. That means holding yourself accountable. The best definitionContinue reading “Rule 2: Don’t be a victim.”

Rule 1: “No, you are not the user.”

For all my time at Yahoo I’ve had the good fortune of working under Tapan Bhat. I worked for him directly for the first year as we tried to sort out My Yahoo!. “My” was and is a pretty geeky product, with a lot of power user features. Our job was to figure out howContinue reading “Rule 1: “No, you are not the user.””