I don’t want to say that I told you so, but, well, I did. Middle america continues to move online, content purchases have gone digital, and Walmart and Costco will keep undercutting Best Buy on pricing of high-volume items. For Best Buy to survive it needs to move upmarket in home electronics (helping consumers navigateContinue reading “More Store Closings, Layoffs at Best Buy”
Tag Archives: retail
Best Buy CEO shows us how not to apologize
I had a pretty terrible experience with Best Buy this Christmas; I ordered an XBOX 360 on their website for in-store pickup and never got it. Many other folks had this problem. The reason was that their “Order Online” button was completely disconnected from their in-store inventory management. In other words, they had no businessContinue reading “Best Buy CEO shows us how not to apologize”